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Supporting our customers is our top priority. Read our frequently asked questions to assist with your travel booking needs.

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Do I need a visa to travel internationally?

Whether you require a visa or not is contingent on your intended destination and the passport you hold. For visa requirements based on your nationality visit our visa partner, CIBT Visas website to find out more.

It’s crucial to also look at all transit points, stops, and destinations as per your travel itinerary. If your visa isn’t appropriate for your destination and transit locations, you risk being refused boarding and forfeiting your ticket.

If you’re a non-Australian citizen or if you’re travelling with a passport from another country, it’s advisable to consult your Consulate or Embassy for the most up to date information.

For Australian citizens planning to travel to some of our most popular destinations, refer to the Australian Government’s Smartraveller website.

Things to note

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