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Supporting our customers is our top priority. Read our frequently asked questions to assist with your travel booking needs.
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Special meal (dietary) requests

Meals provided depend on the type of ticket purchased as well as travel class.

If you have an allergy, inform your travel advisor at the time of booking. We will notify the airline of any allergies or special dietary requirements, but we cannot guarantee these requests. The airline needs a minimum of 72 hours’ notice before departure to accommodate such requests.

For more information on meals and special dietary requirements, contact your Travel Advisor if you booked in-store. If you booked online, call 1300 368 111 to speak with our Call Centre.

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